Rental Application Process: How to Apply for a Property

Found your ideal rental home? Great, the hard part is over! Here’s what to expect
next when applying for a property with My Lettings, trusted letting
agents in Caerphilly and South Wales.

Step 1: Complete the Rental Application

Each person who will be named on the Occupation Contract must fill out an
application form. This ensures we can carry out the necessary referencing and
affordability checks, and confirm that the property is suitable for your
circumstances.

Step 2: Pay a Holding Deposit

To reserve the property, we require a holding deposit equivalent to one week’s
rent. This payment holds the home for you while we complete your checks.

Step 3: Referencing & Affordability Checks

We carry out full referencing on each applicant, including credit checks, income
verification, and previous landlord or employer references, to ensure a smooth and
compliant tenancy.

Step 4: Sign the Occupation Contract

Once your application is approved, we’ll arrange a time for you to visit our office in
Caerphilly to:

Review and sign your Occupation Contract
Arrange a check-in date and time
Ask any final questions about your new home

Step 5: Move-In Day – Check In

At your check-in appointment, you’ll receive:

A signed copy of your Occupation Contract
The Inventory & Schedule of Condition (with photos)
A valid Gas Safety Certificate
An up-to-date Energy Performance Certificate (EPC)
An up-to-date Electrical Installation Condition Report (EICR)

We’ll walk you through everything to ensure you feel confident and informed.

During Your Tenancy – Ongoing Support

Once you move in, My Lettings will be your first point of contact for
anything related to your home. Whether you have a question, need to report
maintenance, or require urgent repairs, we’re here to help.

You can reach us by:
☎️Phone: 029 2132 1400
📧Email: mylettingslimited@gmail.com
📍Or simply pop into our office in Caerphilly

We’re committed to making your rental experience safe, smooth, and stress-
free from start to finish.

Application process: Rent

Holding Deposit - to reserve a property

The rent - as agreed in the occupation contract

Security Deposit - as agreed in the occupation contract

Unpaid rent - Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

LOST KEY(S) OR OTHER SECURITY DEVICE(S)
Contract Holders are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the contract holder, landlord any other persons requiring keys will be charged to the contract holder.

EARLY TERMINATION (CONTRACT HOLDERS REQUEST)
Should the contract holder wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the contract until the start date of a replacement contract. These costs will be no more than the maximum amount of rent outstanding on the contract.

Payments for defaulting on your Occupation Contract - There are certain occasions where the actions of the contract holder can cause the Landlord to incur a cost during the contract, where it would be unfair on the landlord to be responsible for the loss. In these instances, the loss incurred will be passed on to the Contract Holder(s), alongside an invoice to demonstrate proof of cost. Full details of these breeches of 'Occupation Contract' can be found in your contract.

To pay the legal and other costs of the landlord, incurred in recovering possession of the house, recovering the unpaid rent, and in any other activity undertaken with a view to enforcing the occupation contract, whether or not successful.

Payments can be made by Bank Transfer or Standing Order.

Sample Occupation Contract

One weeks rent

Subject to agreement